The general terms and conditions of VIP Dogs & Cats must be read carefully and by signing the registration form you agree to these terms and conditions. These conditions apply to all assignments between the owner of a pet and VIP Dogs & Cats.

 

Rights and duties of the dog's owner

• The owner of the dog (s) takes care of the annual vaccinations against cocktail and kennel cough;
• The owner of the dog (s) provides monthly preventive treatment against fleas, ticks and worms;
• The dog must wear a properly working dog collar (no slip chain);
• The dog must be able to listen well, know the basic commands well and be able to walk freely;
• The dog must be social when dealing with other dogs and people;
• Only castrated and sterilized dogs are allowed, because of unrest in the group;
• The owner of the dog (s) accepts that the dog (s) can be wet and dirty when they return home and takes any measures for this (bench, towel). Dog walking service VIP Dogs & Cats tries to deliver the dogs as "towel dry" as possible;
• The owner of the dog (s) must be reachable by telephone during the outlet times;
• If acute medical care during or after the walk is necessary for the dog, the owner of the dog (s) authorizes dog walking service VIP Dogs & Cats to provide the necessary medical costs at the expense of this dog (s). Regardless of which vet, because we go directly to a vet who is available at that time. These costs are directly for the owner of the dog. We will always try to contact the owner first. If this cannot be reached or there is mega emergency and a medical intervention is required, then dog walking service VIP Dogs & Cats is authorized by the owner to allow immediate medical care for the dog;
• Also with our other services, such as puppy service at home and cat service at home, the owner is always responsible for his / her own pet;
• Dog walking service VIP Dogs & Cats does not have a cancellation period, but hopes that the owner wants to indicate more than 2 weeks in advance that his / her dog will no longer go for a walk with us;

 

Rights and duties Dog walking service VIP Dogs & Cats

• Dog walking service VIP Dogs & Cats offers daily continuity from 8 a.m. to 8 p.m. We are closed on public holidays. During the summer school holidays we are usually closed for 2 to 3 weeks. We are also closed for Christmas. Holidays are given to the customer by VIP Dogs & Cats as far as possible in advance;
• Dog walking service VIP Dogs & Cats reserves the right to change the general terms and conditions and price quotes at any time. The owner of the dog (s) can no longer claim any information provided in previous editions of these documents if the general terms and conditions and price quotes are changed;
• Dog walking service VIP Dogs & Cats cannot be regarded as the owner of the dog (s);
• Dog walking service VIP Dogs & Cats has the right to let the dog (s) run free. The dog (s) that goes along must also be able to walk freely and know the basic commands well;
• Dog walking service VIP Dogs & Cats reserves the right to exclude dogs due to unacceptable behavior, but will first be contacted by the owner;
• Dog walking service VIP Dogs & Cats reserves the right not to take the dog (s) with the group (temporarily) if it appears that the dog (s) has an illness or fleas;
• Dog walking service VIP Dogs & Cats reserves the right to refuse dogs in the dog (s) behavior that makes the dog (s) unsuitable for the group of dog walking service VIP Dogs & Cats;
• The dog (s) is picked up at the agreed times and delivered at the agreed address by dog ​​walkers service VIP Dogs & Cats;
• By giving your dog with dog walk service VIP Dogs & Cats, you are giving dog walk service VIP Dogs & Cats permission to use your dog's portrait. This portrait can be used on social media and in any videos and / or products for commercial purposes;

 

Responsibility

• The owner of the dog (s) is at all times responsible for the dog that walks with dog walking service VIP Dogs & Cats;
• Should the dog run away, eat something wrong, etc, during the walk with VIP Dogs & Cats, then we are not responsible for that either;
• The owner must have third-party liability insurance, whereby his / her dog is included in the package, because he / she remains liable for the dog's actions at all times;
• Dog walking service VIP Dogs & Cats is not liable for damage caused to / by the dog (s). Any costs of medical care and damage to third parties are recovered from the owner of the dog (s);
• Dog walk-out service VIP Dogs & Cats is not liable for damage to the home / furniture by a wet / dirty / busy dog. The owner of the dog (s) always puts a towel ready for the exhaust service;

 

Payments

• Payments are always made in advance, so before the start of a new month or start of the walk;
• Payments must be made within 5 days after receipt of invoice;
• If payment is not made, a reminder will follow after 10 days, after 30 days dog walking service VIP Dogs & Cats has the right to terminate the agreement;
• Dog walking service VIP Dogs & Cats will never pay back the remaining amount that is still open, should the agreement end earlier, for whatever reason;
• In the event of repeated defaults, dog dogs VIP Dogs & Cats will terminate the agreement;
• Hondenuitlaatservice VIP Dogs & Cats hanteert een vast maandbedrag. Hierbij betaald u elke maand hetzelfde, vaste bedrag, ongeacht wanneer u op vakantie gaat. Met dit systeem spaart u maandelijks gratis/vakantiedagen op, waardoor u jaarlijks 4/5 weken niet betaald voor de dienst. Hiermee kunt u altijd op vakantie gaan, maar u kunt ook uw hond gratis meegeven in deze 4/5 weken. Kortom u betaald dus, ongeacht uw vakantie, slechts 48 weken ipv 52 weken;